Shipping Policy

In order to offer premium quality wigs, all the wigs will be shipped directly from our factories to first and then after careful checking, will ship the item out.

Handling Time

Delivery from factories to us may take 2-3 days so usually we will ship your item out in about 3 business days after payment received. As factories don't work on weekends, handling time may take 4-5 business days for order placed on Friday. Once wig is shipped out, we will offer tracking number via email. For custom made order, we will need 28 or 35 days to produce the item and then dispatch it.

Shipping Options & Time

ContinentCountryStandard Shipping-FREEExpress Shipping(FedEx/DHL)UPS
North AmericaCanada, United States, Mexico, Trinidad and Tobago…4-6 business days2-4 business days1-2 business days(United States only)
South AmericaBrazil, Argentina, Chile, Colombia, Ecuador…4-6 business days4-5 business days
AfricaSouth Africa, Zambia, Nigeria, Cameroon, Senegal, Botswana, Tanzania, Congo - Brazzaville…4-6 business days4-5 business days
EuropeAustria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Norway, Portugal, Spain, Sweden, Switzerland, Ukraine, Turkey, Croatia, LatviaUnited, Macedonia, Lithuania, Netherlands, Russia, United Kingdom…4-6 business days3-4 business days
OceaniaAustralia, New Zealand, Papua New Guinea…4-6 business days3-4 business days
East AsiaJapan, P.R Korea, R.Korea, Mongolia…4-6 business days2-4 business days
Southeast AsiaCambodia, Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam…4-6 business days2-4 business days
West AsiaSaudi Arabia, Jordan…4-6 business days3-4 business days
Other country buyerPlease contact usPlease contact us

Handling time and customised time are excluded in the shipping time

The total delivery time = handling time/production time + shipping time

Please note:

1. we cannot ship via a traceable method to any post office boxes. Delivery time cannot be guaranteed nor can the package be tracked. We encourage all deliveries be made to a physical address so packages can be tracked.

2. For the cardholder's protection, the company reserves the right to send orders to the billing address if a differing shipping address cannot be verified.

3. We are not responsible for any duties, taxes, or additional charges that may be charged by Customs for any International deliveries. But we will declare the wig as synthetic wig and worth less than $30 to help avoid the duties.

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