Shipping Policy

In order to offer premium quality wigs, all the wigs will be shipped directly from our factories to first and then after careful checking, will ship the item out.

Handling Time

Delivery from factories to us may take 2-3 days so usually we will ship your item out in about 3 business days after payment received. As factories don't work on weekends, handling time may take 4-5 business days for order placed on Friday. Once wig is shipped out, we will offer tracking number via email. For custom made order, we will need 28 or 35 days to produce the item and then dispatch it.

Shipping Options & Time

ContinentCountryStandard Shipping-FREEExpress Shipping(FedEx/DHL)UPS
North AmericaCanada, United States, Mexico, Trinidad and Tobago…7-20 working days3-5 working days1-2 business days(United States only)
South AmericaBrazil, Argentina, Chile, Colombia, Ecuador…7-20 working days3-5 working days
AfricaSouth Africa, Zambia, Nigeria, Cameroon, Senegal, Botswana, Tanzania, Congo - Brazzaville…7-20 working days3-5 working days
EuropeAustria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Norway, Portugal, Spain, Sweden, Switzerland, Ukraine, Turkey, Croatia, LatviaUnited, Macedonia, Lithuania, Netherlands, Russia, United Kingdom…7-20 working days3-5 working days
OceaniaAustralia, New Zealand, Papua New Guinea…7-20 working days3-5 working days
East AsiaJapan, P.R Korea, R.Korea, Mongolia…7-20 working days3-5 working days
Southeast AsiaCambodia, Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam…7-20 working days3-5 working days
West AsiaSaudi Arabia, Jordan…7-20 working days3-5 working days
Other country buyerPlease contact usPlease contact us

Handling time and customised time are excluded in the shipping time

The total delivery time = handling time/processing time + shipping time.
For item in stock, handling time=2-5 business days.

Please note:

1. we cannot ship via a traceable method to any post office boxes. Delivery time cannot be guaranteed nor can the package be tracked. We encourage all deliveries be made to a physical address so packages can be tracked.

2. For the cardholder's protection, the company reserves the right to send orders to the billing address if a differing shipping address cannot be verified.

3. We are not responsible for any duties, taxes, or additional charges that may be charged by Customs for any International deliveries. But we will declare the wig as synthetic wig and worth less than $30 to help avoid the duties.

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